Medicare.gov gives Symphony of Joliet two out of five stars (below average) based on staffing levels and recent health inspections. Staffing levels are about average at the nursing home: residents receive care from a nursing aide for 1 hour and 56 minutes a day, compared to 2 hours and 18 minutes nationally, and care from a licensed nurse for 1 hour and 22 minutes a day versus a national average of 1 hour and 34 minutes.
Medicare Health Inspections at Symphony of Joliet
In the last 3 years, Symphony of Joliet has received 12 complaints filed by residents or others that resulted in citations. Moreover, government health inspections found 20 health deficiencies at the facility in 2019; 7 deficiencies in 2018, and 12 in 2017. The2019 health inspection found that Symphony of Joliet failed to:
- Assist residents with performing activities of daily living if they are unable to do so independently.
- Provide appropriate treatment and care according to doctor’s orders, resident’s preferences, and health goals.
- Ensure that the facility provides adequate supervision to prevent accidents and is free from accident hazards.
- Provide appropriate care for residents who are incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Provide effective, safe respiratory care for a resident when needed.
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Provide residents with food and drink that is palatable and at a safe and appetizing temperature.
- Ensure each resident receives food prepared in a form designed to meet their individual needs.
- Obtain food from satisfactory and approved sources and store, prepare, distribute, and serve food following professional standards.
- Provide and implement an infection prevention and control program.
Do You Have a COVID-19 Nursing Home Lawsuit?
If your loved one has been injured, acquired a serious infection, or has passed away from COVID-19 or another cause while living at Symphony of Joliet, and you believe that negligence or abuse is the cause, contact the Illinois nursing home attorneys at The Collins Law Firm for a FREE evaluation of your case. Fill out our contact form or call us at (630) 527-1595 today. Your loved one deserves better.
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For more information on nursing homes with COVID-19, please read our nursing home blog.